IVR and Mobile Messaging Services for Business Continuity

+1 855 259 7556
+1 678 566 3859
Info@HowardDay.com
IVR| Mobile| Messaging| Billing| Payments

RUN YOUR BUSINESS MORE EFFICIENTLY

COMMUNICATE SWIFTLY AND ENSURE BUSINESS CONTINUITY ANYWHERE, 24/7

CONNECT
Atir-7 delivers a large number of messages to individuals and field workers in a short amount of time. Recipients are securely alerted and kept updated under any combination of channels.

INFORM AND NOTIFY
Outbound proactive messages are created and launched in a matter of minutes under different formats (voice, SMS, MMS, email, and fax). Contents with information can be attached.

INTERACT
Two-way voice and SMS interactions ensure exchange of communications with field employees for better use of resources. This is critical during emergency situations.

SCALABLE PLATFORM
The platform is robust, reliable and efficient to deliver high-volume of proactive messages 24/7 while meeting all the US regulatory guidelines especially for spam.

ADMINISTRATION
From a desktop, initiate, maintain communication, and track the delivery of messages in real-time. Access instantly downloadable reports to take immediate action.

FULL INTEGRATION
The platform is fully integrated to the back-end systems, databases, CRM and third-party components to launch, and update information to get accurate reports.

KEEP THE COMMUNICATION LINES OPEN

Improve internal communications, logistics, and workforce productivity
Leverage the immediacy of voice, SMS and MMS messages to reach, notify and alert
Use a multi-channel strategy to ensure that messages are delivered and answered even during a major disruption

Implement better crisis management during an emergency to reach field employees, partners and exchange communications
Run your contact center more efficiently with proactive notifications and alerts
Decrease operating expenses with a low-cost voice and messaging solution

BUSINESS IVR AND MOBILE MESSAGING APPLICATIONS

FIELD ASSISTANCE

Employees on the field have the option to get immediate and interactive support information from headquarters by voice and mobile messaging. They avoid delays in resolving issues and work more efficiently. Using the multimedia messaging services, they can send pictures for technical questions.

ALERTS

Broadcast emergency and critical information to a high number of customers, employees, and partners in a record time. Automatically send SMS alerts to individuals in case of system failures or critical job interruptions. Allocate staff to task during a crisis and business continuity is preserved.

NOTIFICATIONS AND REMINDERS

Improve internal communication, attendance and employee accountability. Send voice and SMS reminders for project deadlines, meeting and training, or company events. Coordinate schedule and shift changes with SMS. Keep your employees updated with the latest company news, products and services.

CONTESTS

Run successful contests by integrating SMS to your sale and lead strategies. Send motivational SMS with questionnaires and surveys. Engage your employees to join a team effort with team building MMS games and activities.

LOYALTY PROGRAMS

Show your appreciation to your customers and employees. Reward them for their loyalty to your company. Give employees incentives and send them personalized SMS and MMS to boost their confidence and initiative.

EMPLOYEE RECRUITMENT

As an innovative company, send SMS to externally recruit employees. Launch a recruitment campaign with a call to action with keywords. Broadcast SMS internally with job openings and new career opportunities.

FLEXIBLE DEPLOYMENT AND BILLING OPTIONS

CUSTOM HOSTED

Use our infrastructure to handle your voice, mobile messaging, billing, or payment applications. Solutions are scalable, reliable and tailored to your unique needs. They are seamlessly integrated to your back-end systems and maintained 24/7 in our secured environment.

ON-PREMISES

Take advantage of a partner backed by over two decades of experience to handle all your development, integration and application deployment needs. We provide you with all the levels of services that you require. We maintain, support and optimize your systems located on-premises.