SMART PROACTIVE OUTBOUND MESSAGES
ANTICIPATING CUSTOMER NEEDS CAN BE REWARDING AND BUILD A
STRONG REPUTATION
DRIVE ENGAGEMENT
- Our automated self-service platform, Atir-7, adds new levels of support to launch targeted voice and SMS outbound messages. Customers receive announcements for loyalty programs, product recall alerts, or utility shortage notifications at a low-cost for your company.
RELEVANT INFORMATION
- Customers welcome timely information which brings them value. With Atir-7 outbound the users receive individual and targeted messages based on topics of interest. They can be easily reached since the system sends messages based on their preferred delivery channels.
FOR INTERACTIONS
- The platform, Atir-7, sends messages with content including images, audio, and text, using MMS and WAP. The system engages the customer on one-to-one basis or on a 2-way interaction using speech technology, mobile messaging, or the assistance of a live agent when needed.
SCALABLE PLATFORM
- Atir-7 is robust, reliable and efficient in delivering high-volume of proactive messages 24/7 that meet all the US regulatory guidelines especially for spam.
ADMINISTRATION
- The web-based management allows the administrator to set, launch, and manage campaigns and broadcasts. After each campaign, the databases are updated.
FULL INTEGRATION
- The platform is fully integrated with the back-end office environment, databases, CRM and third-party components to launch and update messages 24x7x365.