HOSTED SOLUTIONS TO STREAMLINE PROCESSES

RELY ON HOWARD DAY'S EXPERIENCE TO HOST AND MANAGE YOUR APPLICATIONS

  • EXTENSIVE EXPERTISE
  • We have a long history of hosted solutions for telephony, mobile messaging, billing and payment applications. We customize and integrate your applications with your back-end office environment, CRM and databases.
  • RAPID DEPLOYMENT
  • Take advantage of our open, standard IP-based infrastructure and scalable architecture for greater flexibility and agility. Outsource Howard Day to respond faster to market trends and offer new services.
  • BUSINESS CONTINUITY
  • Ensure business continuity and divert your operations to Howard Day's facilities during unexpected disruption. Protect your data, recover immediately from system failure, and continue running your operations.
  • ROBUST PLATFORMS
  • We use redundant carrier-grade platforms to handle millions of daily transactions with on and off-site back-ups. Our servers are reliable with a 99.99% runtime in secured facilities.
  • SECURITY
  • Data and applications are secured and firewall protected. Your hosted solutions are monitored 24x7x365 by our team of experts to ensure that your applications run smoothly.
  • SUPERIOR SUPPORT
  • Receive a unique level of professional services to maintain and manage your solutions. Engineers are available 24x7x365 for technical assistance to ensure business continuity.

GROW YOUR BUSINESS WITH AN EXPERT IN HOSTED APPLICATIONS

  • Reduce capital expenditures, lower support and maintenance costs, and decrease your network operations
  • Keep your existing telecom environment without investing in upgrades and additions
  • Scale up the capacity of your hosted solutions to adjust quickly to your business fluctuations
  • Increase revenue, traffic and customer reach through various hosted multimedia channels
  • Gain access to innovative technologies and rapidly offer value-added services
  • Achieve better use of your internal resources, and concentrate on core business

HOSTED AND ON-PREMISES APPLICATIONS

IVR SELF-SERVICE
Let your callers help themselves with the option to be helped. Avoid caller's frustrations with an intelligent IVR self-service solution designed with the caller in mind. Build long-term relationships.
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CUSTOMER CARE
Deliver world-class customer care with a reliable voice and mobile messaging platform. Reach, engage, notify, and talk to your customers. Send text alerts, reminders, and interact with two-way SMS messages.
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OUTBOUND MESSAGES
Send voice and mobile outbound messages to show that you value your customers. Minimize inbound calls with proactive notifications. Give the unique image you strive to maintain as a customer oriented company.
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BUSINESS CONTINUITY
Use Howard Day's platform to improve internal communications, logistics, and workforce productivity. Leverage the immediacy of voice and mobile messaging to reach and alert in emergency situations.
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SURVEYS
Keep the dialogue open with your audience and strengthen the image of your company. Improve services and the quality of your products by monitoring and tracking feedbacks through IVR and SMS surveys.
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VOICE & SMS BROADCASTS
Record powerful messages to send personal, targeted and actionable broadcasts. Quickly and easily get the word-out by dispatching alerts, announcements, and notifications with a reliable and robust platform.
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PAYMENTS
Give convenience to your customers to securely pay their bills 24x7 using our automated self-service solution. Run efficiently collection processes, reduce costs and improve cash-flow.
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TELECOM BILLING
Let our servers interface between your mobile carrier equipment and billing systems. Hosted or on-premises, they run accurately your Telco daily billing processes, and stop revenue leakages from interconnect billing and fraud.
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FLEXIBLE DEPLOYMENT AND BILLING OPTIONS

CUSTOM HOSTED

Use our infrastructure to handle your voice, mobile messaging, billing, or payment applications. Solutions are scalable, reliable and tailored to your unique needs. They are seamlessly integrated to your back-end systems and maintained 24/7 in our secured environment.

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ON-PREMISES

Take advantage of a partner backed by over two decades of experience to handle all your development, integration and application deployment needs. We provide you with all the levels of services that you require. We maintain, support and optimize your systems located on-premises.

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Have a project or a question? Let us talk now! 1 855 -259 -7556